Website privacy

This statement applies to the National Legal Aid website only and not to any linked websites. If you visit any other site, we recommend you read their privacy statement.

You can access and use our website anonymously, without disclosing your personal information.

This website does not collect your personal information, other than information you choose to provide through online forms or email addresses. We may use this to respond to you and discuss your enquiry.

We will not disclose to a third party any personal information you provide without your consent, unless authorised by law. In the event of an investigation into unlawful activity (such as hacking or abusive emails), a law enforcement or government agency may exercise its legal authority to inspect web server records.

We analyse how our site is used to help us make it better.

We do this by obtaining reports on usage from Google Analytics. These tell us which pages are visited, for how long, on what operating systems and browsers and from what areas.

Our employees are required to protect any personal information we collect. Our technology and work policies are designed to protect this information. However, if you send information over the Internet it may not be completely secure. If you are concerned about sending us sensitive information you might prefer to contact us by telephone or mail.

If you have any questions about this statement or how we handle your personal information more generally, please contact us.